Accessible Information Standard

If you have a disability, hearing or visual loss and need us to communicate with you in a particular way, please let any of the team know.

The Accessible Information Standard aims to make sure that people who have a disability, impairment or sensory loss are given information they can easily read and understand.

Help us make sure we get things right for you by recording your accessibility requirements and information needs, together with other details, for example:

  • Do you need large print
  • Access to hearing loop
  • British Sign Language via Action for Hearing loss interpreter
  • E-mail communication
  • Text message communication
  • Information in any other format